Met is failing to deal with racism complaints, say IPCC

....

....

Archant

A report by the IPCC says the Metropolitan Police Service is failing to deal effectively with race complaints.

The police watchdog is calling for a cultural change in the way force deals with such complaints, supported by training, monitoring and community feedback.

It said after analysing the data officers were not handling race complaints ‘in a sufficiently robust, fair or customer-focused way’.

IPCC Commissioner Jennifer Izekor said as race is ‘a critical issue’ for the Met, the way it deals with complaints about allegedly racist behaviour by police officers is ‘crucial to public confidence’ in the force.

She said: “This report shows that, though there are some examples of good practice, in general there is an unwillingness or inability to deal with these complaints robustly and effectively.

“Too often, complaints are dismissed without proper investigation or resolution, complainants are not properly engaged with, and lessons are not learnt.”

The report found that racial discrimination was only tackled robustly where there was independent evidence of an overt offence such as racist language.

The IPCC said the quality of investigations was ‘in general poor’, and little or no account was taken of its guidance on the issue.

Mrs Izekor said this can exacerbate people’s negative experience, and officers may not be held to account for their actions.

She said: “We know that there is less confidence both in policing and in the complaints system among BME communities.

“If the Metropolitan Police Service is serious about building that confidence, there will need to be a cultural change to complaints handling.”

Related articles

Latest Stories

6 minutes ago
The Eid al-Fitr party in Trafalgar Square promises to be fun, fantastic, and free! (Photo by Daniel Berehulak/Getty Images)

Check out our five-minute guide to celebrating the end of Ramadan in London.

Read more
This version of the classic London Underground map shows the West Bank, the territory that Israel and Palestine have been fighting over for decades [Photo from Imgur, creator unknown]

This is the Underground map as you’ve never seen it before. This version purports to show the tunnels under the Gaza blockade that Hamas members are using to get supplies into Palestinian territory - and send parties of fighters into Israel.

Read more
09:06
CCTV of Jeffrey Okafor at Heathrow

A £10,000 reward is being offered for information about Jeffrey Okafor, who fled England after murdering DJ Carl Beatson Asiedu in Vauxhall, police believe.

Read more

Quirky London

Quizzes

But which London?! [Photo courtesy of Basher Eyre]

Yoou might know London like the back of your hand, but how well do you know the other Londons - and London landmarks - across the world?

Read more
The prize is glory (Photo by Dan Kitwood/Getty Images)

It used to be Manhattan that was famous for its majestic skyline, but now our fair city is catching up. Do you know your Shard from your Heron Tower?

Read more
Test your London musical knowledge with our album quiz (Images via Getty)

Does your music knowledge stretch from The Rolling Stones to Rudimental, Spandau Ballet to Siouxsie and the Banshees? If so then test it out with our London bands quiz:

Read more