London 2012: Olympic Games chiefs criticised over ticketing secrecy

16:00 17 March 2012

Blame Games: Olympic organisers have been accused of secrecy. Picture by John Hercock

Blame Games: Olympic organisers have been accused of secrecy. Picture by John Hercock

Archant

Olympic Games organisers have been asked to make assurances that there will not be repeat of the fiasco which dogged its online ticket resale process earlier this year.

Customers logging on to Locog’s website hoping to sell on their unwanted tickets in January were unable to do so after it was suspended on the day of launch for technical reasons.

The site was re-opened two weeks later after Locog changed the resale process to buy tickets directly. They will be sold onto the public in April.

This came after it emerged 10,000 tickets for the synchronised swimming events were oversold.

The London Assembly has now asked Locog to explain what testing was carried out on the re-sale system, which was run by Ticketmaster, and what lessons have been learnt.

It’s report Sold Out, compiled over two years, also draws attention to the secrecy surrounding Locog’s ticketing arrangements.

The company, not subject to Freedom of Information laws, will not provide a detailed breakdown of how many tickets have been sold at what price for each event.

Dee Doocey AM, from the London Assembly, said: “It is completely unacceptable that an organisation that only exists because of a huge investment of public money can hide behind its status as a private company to avoid questions it does not like.

“Locog is putting public confidence at risk by refusing to provide a complete breakdown of how many tickets were available for each event.”

Those who missed out on Olympic tickets at the last sale will receive first refusal when the next batch - amounting to 1.3 million - is made available.

Latest Stories

The woman was attacked in a house in Hatherley Road, Walthamstow (Picture: Google Streetview)

A woman was stabbed in the neck and a six-year-old child injured after they were attacked at a house in Walthamstow in broad daylight.

Read more
07:49
Boris Johnson is angry his plans for a new airport in the Thames estuary have been rejected (Photo by Matthew Lloyd/Getty Images)

Boris Johnson has reacted angrily to the decision by the Airports Commission to reject plans for ‘Boris Island’, accusing its author Sir Howard Davies of setting the debate on aviation expansion back by half a century.

Read more
We are not amused: The Queen gets snapped by a young well-wisher in Belfast (Photo by Peter Macdiarmid - Pool/Getty Images)

Her Majesty Queen Elizabeth II is not a fan of smartphones, it has emerged.

Read more

Quirky London

Quizzes

Amy Winehouse's second album became a classic

Are you an Amy Winehouse superfan?

Read more
I'm only going to say this once: Stand. On. The. Right.

James Bond is Britain’s most famous secret agent, and the capital is its most famous city, so it makes sense that 007 would live and work here when he isn’t gallivanting around the world.

Read more
Can you find the animals hiding in London station names? (Photo by Peter Macdiarmid/Getty Images)

You may not realise it but there are animals hiding in stations across London? Play our quiz and see if you can you find them:

Read more