London 2012’s festive legacy as Travel Ambassadors return

11:19 18 December 2012

The Olympic legacy has turned festive in the run-up to Christmas, as TfL’s “magenta army” return to the front line to help make the network run more smoothly.

More than 100 Travel Ambassadors, chosen for the Olympics, will give up their normal jobs within TfL to give passengers directions at stations in the West End and around Hyde Park.

Engineering work and a Boxing Day strike by Tube drivers will combine with sales shoppers and tourists over the holiday period, putting buses, Tubes and trains under serious pressure.

Nigel Holness, from London Underground, said: “Our Travel Ambassadors were heralded as a fantastic success during the Games for the warm welcome they gave to visitors from across the globe and their breadth of knowledge about London’s transport system.

“Our front-line staff work really hard to ensure that customers are given all the information they need to make their journeys quickly and easily, but having some extra help from the Travel Ambassadors during the busy festive period will give visitors an even better level of service and demonstrates our commitment to providing excellent customer care.”

The Ambassadors will be issued with hand-held devices to get real-time updates on travel problems.

Latest Stories

12:32
The cyclist's helmet camera captured the sickening moment that a car slammed into him [Picture from Youtube]

A cyclist was hit by a car in Romford, slammed into the windscreen and miraculously landed on his feet - and caught the whole thing on his helmet cam.

Read more
11:22
The trio lured their victim to a secluded part of Hampstead Heath (Photo by Dan Kitwood/Getty Images)

A woman lured her fiancé to a secluded part of Hampstead Heath before beating him to near death with the help of two other men so they could steal £200 from him.

Read more
A million passengers are expected to fly out from London airports this weekend (Picture via Getty Images)

Expect travel chaos this weekend as almost one million Londoners are expected to fly out from the capital, with roads and railways also expected to be jam-packed as the summer getaway begins.

Read more

Quirky London

Quizzes

How much do you really know about QPR legends like Les Ferdinand? Picture: Neal Simpson/EMPICS Sport

Test your knowledge of QPR’s greatest players with our fantastic legends quiz.

Read more
How much do you know about films in London? (Photo by Fox Photos/Getty Images)

Do you know your Lock Stock from your Long Good Friday, Sliding Doors from Shakespeare in Love?

Read more
How much about this great city do you really know? Take our true Londoner quiz and find out (Photo by Matt Cardy/Getty Images)

Do you know your apples from your pears? Take our Cockney quiz and see how much of a Londoner you really are.

Read more
Guess the manager quiz. Here's a hint, it's not these four.

The managerial merry-go-round spins quickly these days so do you think you’ve got the knowledge to recognise the faces of all these football bosses?

Read more
A normal day at London Liverpool Street station

This quiz is for people who think they know the Tube and rail inside out.

Read more