London 2012’s festive legacy as Travel Ambassadors return

11:19 18 December 2012

The Olympic legacy has turned festive in the run-up to Christmas, as TfL’s “magenta army” return to the front line to help make the network run more smoothly.

More than 100 Travel Ambassadors, chosen for the Olympics, will give up their normal jobs within TfL to give passengers directions at stations in the West End and around Hyde Park.

Engineering work and a Boxing Day strike by Tube drivers will combine with sales shoppers and tourists over the holiday period, putting buses, Tubes and trains under serious pressure.

Nigel Holness, from London Underground, said: “Our Travel Ambassadors were heralded as a fantastic success during the Games for the warm welcome they gave to visitors from across the globe and their breadth of knowledge about London’s transport system.

“Our front-line staff work really hard to ensure that customers are given all the information they need to make their journeys quickly and easily, but having some extra help from the Travel Ambassadors during the busy festive period will give visitors an even better level of service and demonstrates our commitment to providing excellent customer care.”

The Ambassadors will be issued with hand-held devices to get real-time updates on travel problems.

Sign up for our news alerts today!

Our editors' picks for the day's top news delivered to your inbox or phone.

Sign up for email alerts Sign up for mobile alerts
2 3 4 5 6

Latest London news

Monday, October 5, 2015
Labour Leader Jeremy Corbyn delivers his first keynote speech on day three of the Labour Party annual conference. Photo: Gareth Fuller/PA Wire

Jeremy Corbyn is due to speak at a protest against postal cuts in Manchester today, as his rival party meets in the city for its conference.

What is this?

Near You Now

Don't Miss...

Line-Up Events


You won't need to fork out for groceries for a while!

Asda, one of the country’s leading supermarkets, prides itself in being one of the cheapest places to shop, so you can be sure that your money will go a long way here!

Read more
Shop till you drop!

Here’s your chance to treat yourself to a new wardrobe and a whole lot more with this MyOffers competition to win an incredible £2,500 to spend at Primark on whatever you like!

Read more

Latest Tech News