London 2012’s festive legacy as Travel Ambassadors return

11:19 18 December 2012

The Olympic legacy has turned festive in the run-up to Christmas, as TfL’s “magenta army” return to the front line to help make the network run more smoothly.

More than 100 Travel Ambassadors, chosen for the Olympics, will give up their normal jobs within TfL to give passengers directions at stations in the West End and around Hyde Park.

Engineering work and a Boxing Day strike by Tube drivers will combine with sales shoppers and tourists over the holiday period, putting buses, Tubes and trains under serious pressure.

Nigel Holness, from London Underground, said: “Our Travel Ambassadors were heralded as a fantastic success during the Games for the warm welcome they gave to visitors from across the globe and their breadth of knowledge about London’s transport system.

“Our front-line staff work really hard to ensure that customers are given all the information they need to make their journeys quickly and easily, but having some extra help from the Travel Ambassadors during the busy festive period will give visitors an even better level of service and demonstrates our commitment to providing excellent customer care.”

The Ambassadors will be issued with hand-held devices to get real-time updates on travel problems.

Latest Stories

08:22
Makers Cafe has opened in Shoreditch (Pic: Makers Cafe)

The UK’s first 3D printing cafe has opened in Shoreditch, east London.

Read more
07:39
Victim Adrian Young was stabbed to death in Cromwell Road, Croydon (Google Street View)

A murder investigation has been launched after a man was stabbed to death in Cromwell Road, Croydon last night.

Read more
Yesterday, 17:19
Dr. Michael Jacobs, clinical lead in Infectious Diseases at the Royal Free Hospital, is in charge of treating the Ebola patient. Picture: Stefan Rousseau

The first Briton to contract the deadly Ebola virus is being treated with experimental new drug ZMapp, doctors at the Royal Free have said.

Read more

Quirky London

Quizzes

I'm only going to say this once: Stand. On. The. Right.

James Bond is Britain’s most famous secret agent, and the capital is its most famous city, so it makes sense that 007 would live and work here when he isn’t gallivanting around the world.

Read more
Can you find the animals hiding in London station names? (Photo by Peter Macdiarmid/Getty Images)

You may not realise it but there are animals hiding in stations across London? Play our quiz and see if you can you find them:

Read more
Can you guess the Tube station just from the outside? (Photo by Oli Scarff/Getty Images)

How well do you know your Tube stations? Can you guess these Underground stops from the pictures taken outside them?

Read more