Heathrow Airport like a ‘refugee camp’ after weather disruption

09:11 19 January 2013

People were stranded in Terminal 5 at Heathrow Airport after the heavy snow caused flight cancellations. Picture: Steve Parsons/PA Wire

People were stranded in Terminal 5 at Heathrow Airport after the heavy snow caused flight cancellations. Picture: Steve Parsons/PA Wire

One hundred flights have been cancelled at Heathrow so far today in a hangover from yesterday’s snowfall.

Travellers were forced to sleep on floors. Picture: Steve Parsons/PA WireTravellers were forced to sleep on floors. Picture: Steve Parsons/PA Wire

But the runways have re-opened, a spokesman confirmed. Sixty-seven of the cancellations are departures.

Simon Calder, travel editor of the Independent, said Heathrow looked like “a refugee camp”, with people sleeping on the floor.

Mr Calder said people were angry at the lack of information and the short notice of flights being cancelled.

He told the BBC people were stuck on planes “for many hours” last night as they waited to take off because the rate at which planes departed was dramatically cut.

There are delays of up to 20 hours on flights arriving from Europe, he added.

A spokesman for British Airways said: “We have unfortunately had to make a number of cancellations today, mainly due to knock-on disruption from yesterday, so we’ve got a number of aircraft out of position and it’s quite a complex operation to put that back together, so that’s what we’re working on at the moment.”

Commenting on the number of flights affected, he added: “It’s in the region of 30. Those are predominantly short-haul flights to domestic and European locations.”

BA is now offering customers who no longer wish to travel this weekend the chance to rebook their flight for a later date.

It is also providing refunds and overnight accommodation to those who could not fly, or letters for them to make a claim at a later date.

Meanwhile, Gatwick Airport is operating as normal today, with no knock-on from yesterday’s bad weather, a spokeswoman said.

No major cancellations are expected, and 505 flights are scheduled for the day.

“We are advising passengers to check their plans before they travel, and urge people who are travelling this weekend to be aware that there could be disruptions at airports across Europe or in other parts of the UK,” said the spokeswoman.

Stansted Airport announced via its Twitter feed: “Overnight snow clearance means flights operating as normal this morning @STN_Airport. Passengers can check flight status on airline website.”

Related articles

Latest London transportation news

Wednesday, July 29, 2015
Prudential Ride London 2015 takes in the capital's most striking landmarks (Photo by Bryn Lennon/Getty Images)

The capital’s cycling festival is back this year bigger and better, so we’ve put together a handy guide with everything you need to know about Prudential RideLondon 2015.

Tuesday, July 28, 2015
Not fun: Part of the Victoria Line will closed in August and the rest of the line extremely busy

The top part of the Victoria Line will be closed for most of August, with no service between Seven Sisters and Walthamstow Central, and a reduced service on the rest of the line. Here’s everything you need to know about the closure.

Monday, July 27, 2015
Commuters face heavy traffic (Picture: PA Images)

Drivers are stuck in three-hour queues in some places due to a collision that has caused chaos on the M25, A2 Dursley Road and the northbound approach of the Blackwall Tunnel.

Monday, July 27, 2015
Euston station

Rush hour delays of up to 20 minutes are expected past 8am due to over-running engineering works between Watford Junction and Harrow & Wealdstone,

Thursday, July 23, 2015
Nick Brett was charged £310 for a £2 Santander Cycle journey (Picture: PA Images)

An east Londoner today discovered he was charged over £300 by TfL for a 15 minute Boris bike ride, London24 reports.

Thursday, July 23, 2015
A signalling problem is causing delays at Waterloo (Photo by Carl Court/Getty Images)

South West Trains services to and from Waterloo are experiencing delays of up to 15 minutes - or not calling at the terminus at all.

What is this?

Near You Now

Don't Miss...

Competitions

Get your hands on some fresh trainers!

Need some new shoes to head to work or some new heels for a night on the cobbles? London24 has teamed up with online retailer Sole Trader to offer £100 worth of shoes to one lucky reader.

Read more
Take in the stunning sites of London from the summit of the O2!

Up at The O2 has teamed up with London24 to give one lucky reader the chance to experience urban mountaineering this summer with an exhilarating 90-minute climb across the roof of one of London’s most iconic landmarks.

Read more
Terrific tea, creamy cakes and splendid sandwiches at Mews of Mayfair.

Celebrate a truly quintessentially British tradition with the chance of winning a luxurious Afternoon Tea for two people at Mews of Mayfair, complete with a glass of Veuve Clicquot champagne.

Read more