Waterloo station improved with new balcony and more space

08:16 29 May 2012

Congestion is being reduced at Waterloo station through an improvement scheme, including a new balcony running the width of the station

Congestion is being reduced at Waterloo station through an improvement scheme, including a new balcony running the width of the station


Hundreds of thousands of commuters are benefitting today from the first stage of £25 million improvements works at Waterloo train station being completed.

From today, there is reduced congestion at Britain’s busiest railway station with commuters able to pass between Waterloo and Waterloo East stations using four new escalators connected to a 220-metre balcony which runs almost the full width of the station.

The new access route between the two stations, which are used by a combined 300,000 passengers a day, removes the previous bottleneck and forms part of a wider plan to provide more space for passengers at concourse level.

The scheme is also creating 20,000 sq ft of new retail space at first floor level, accessed by the balcony.

The work at the station, which started in April 2011, has already seen the removal of a number of retail units from the main concourse.

Tim Shoveller, managing director of the Network Rail and South West Trains alliance, said: “Waterloo is the busiest station in Britain with more than 90m passengers a year. As the number of people using the station continues to rise, we need a radical solution to provide the space and facilities that passengers need.

“The new balcony will help ease congestion and improve the journeys of millions of people each year.”

David Biggs, director of property at Network Rail, said: “Following the successful launch of the new western concourse at King’s Cross earlier this year, we are continuing to invest in our stations to improve the facilities, layout and retail environment for passengers.”

Related articles

Latest London transportation news

Thursday, November 26, 2015
(Photo by Dan Kitwood/Getty Images)

Severe delays yet again on the Piccadilly Line this morning have left many commuters furious.

Wednesday, November 25, 2015
The RMT are warning Tube platforms are 'dangerously overcrowded', particularly at major hubs (Picture: PA Images)

Overcrowding on Tube platforms combined with cuts in staffing levels has created ‘a lethal cocktail’ and the London Underground (LU) is ‘reaching breaking point’, Union leaders said today.

Wednesday, November 25, 2015
The protest takes place on Friday November 27 to highlight the number of cyclist deaths since 2013 (Picture: Nicola Branch)

Twenty one coffins will be laid outside the headquarters of TfL in a protest by campaign group Stop Killing Cyclists on Friday, to symbolise the deaths of riders on London’s road in the past two years.

Wednesday, November 25, 2015
A lorry caught fire on the A12 near Chelmsford causing delays for London-bound drivers (Picture: Google Street View)

A lorry has caught fire on the A12 at Chelmsford causing long delays for London drivers.

Monday, November 23, 2015
Overground trains at Barking Station are affected (Photo: David Mirzoeff)

The London Overground is experiencing severe delays this morning between Barking and Gospel Oak due to a faulty train at Barking.

Monday, November 23, 2015
A burst water main is causing delays on the A406 North Circular near Bounds Green (Photo: @TfLTrafficNews)

The westbound A406 North Circular is down to one lane this morning near New Southgate due to a burst water main just after the A109 Bounds Green Road.

What is this?

Near You Now

Don't Miss...


MAC Makeup

MAC are renowned for their flawless, fabulous make up that is used worldwide by the stars. You too can have the chance to have the perfect makeup to suit your needs with £1,000 to spend on all the glam goodies you like!

Read more

You are never far from an Argos, wherever in the country you may be. They are like a magical cavern where whatever you need they seem to have it out the back behind the counter. So why not put them to the test with this great MyOffers competition to win £1000 to spend in-store.

Read more

Latest Tech News